Shipping Policy

Where We Deliver

We deliver to every city, town and village across Pakistan.

Shipping Charges

Flat Rs. 250 on every order, anywhere in Pakistan. No hidden charges and no surprises based on weight. The price you see at checkout is the price you pay.

Delivery Time

Destination	Estimated delivery
Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad	2 to 3 working days
Other cities	3 to 5 working days
Remote areas	5 to 7 working days

Orders are processed within 1 to 2 working days of confirmation. Orders placed on Sunday or public holidays are processed the next working day.

Cash on Delivery

Cash on Delivery is available nationwide. Please keep the exact amount ready for the courier. Our rider will not be able to wait while change is arranged.

Order Tracking

Once your order ships you will receive a tracking number by SMS and email. You can track your parcel directly on the courier's website.

Failed Deliveries

Our courier attempts delivery up to three times. If the parcel cannot be delivered because the address is incomplete, the phone number is unreachable, or the order is refused at the door, it returns to us and the order is cancelled. Customers who repeatedly refuse Cash on Delivery orders may be asked to prepay on future orders.

Questions?

WhatsApp us at +92 339 5017057 or email support@jootaylo.com.